Multimax – The Joys of the Internet
By Margaret Sheard
From time to time people decide to change their internet provider for one reason or another and I decided to change mine to hopefully improve on the service which is important for the amount of work my partner and I do via the internet with our website www.cyprusscene.com.
Having received only 2 days notice of expiry from the provider I was using, it was a matter of sorting something out very quickly if we wanted to change. We needed a fast system to enable uploading photos to our website and also uploading videos which Chris makes of various events to Youtube, so this was an ideal opportunity to look at an alternative provider. The first step was to ask some questions which we did via the internet chat system Multimax provide and we had very efficient dialogue with Sue who was extremely helpful with the questions being asked. This was followed by a visit to the Karakum Office of Multimax where the paperwork was completed and payment made, again we found Perin, the young lady in the office, very courteous and helpful.
We had explained the need for a quick installation of the new system so that we could keep our website operating, we thought it would be necessary to get some credit on an internet wireless dongle to keep the website going, but in fact we could have had the installation the following day, however, as we had other commitments we arranged for the day following that for the work to be carried out.
At 10am on the arranged day a telephone call was received and within half an hour the technicians Mustafa and Ahmet arrived. How is that for good service. They were very quick and extremely tidy and the work was done efficiently with no problems. Mustafa showed Chris the speed test which was blisteringly fast compared with what we had previously received and having immediately tried the system after the technicians left, we were amazed at the speed of upload and download we now have, which is also apparent on the NTV television system where videos now download extremely quickly.
So, one service was switched off and the new service was installed with hardly any interruption to our working day.
We do appreciate that with wireless internet it very much depends on location as to the efficiency of the service people receive but in our case we seem to be in an ideal location and for a little extra investment we now have a superior system to suit our needs.
Well done Multimax, we are very impressed.
For those who wish to learn more of the Multimax Internet System please click here